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Use cases

One attribution record, read four ways.

Four teams, four AI questions, four reconciliations today. Engineering, finance, security review, and AI program leadership instead inspect the same evidence trail.

The same no-tagging attribution record supports engineering, finance, security review, and AI program decisions.

Deployment cost review

Should this model choice ship as-is, be reviewed, or be shaped toward a lower-cost option?

service

support-router

repository owner

Customer Ops Platform

deploy SHA

8f42ac9

model change

sonnet to opus candidate rejected

expected cost delta

+18 percent estimated

Recommended action

Route review to the service owner with a Shape recommendation.

Engineering lens

Pre-deploy cost review tied to the service that changed.

Engineering sees service, repository owner, deploy SHA, model or provider change, expected cost delta, and confidence state in one record. Triggers include a model changed in a PR, a fallback route changed, a reasoning model introduced, or a batch job whose volume spiked.

Decision Should this model choice ship, be reviewed, or be shaped toward a lower-cost option?

Illustrative example

Pre-deploy decision record

service
support-router
repository owner
Customer Ops Platform
deploy SHA
8f42ac9
review trigger
model changed in PR
Show all fields
provider change
sonnet route retained
expected cost delta
+18 percent estimated
confidence state
Shape recommendation

Finance lens

Budget attribution ledger with owned, contested, and unresolved spend.

Finance reads spend split into owned, contested, and unresolved. Each is tied to a budget path with its confidence basis, so a chargeback line is defensible before close.

Decision Which AI spend can be attributed, forecasted, and defended?

Illustrative example

Budget attribution ledger

owned spend
$42.8k
contested spend
$6.1k
unresolved spend
$3.4k
chargeback-ready workloads
18
Show all fields
budget path
CX Operations / Automation
confidence basis
service, identity, org, budget

Security review lens

Identity and service-account review queue before enforcement conversations.

Security sees shared keys, workload owner, resolver basis, Gate posture, access review state, and unresolved ownership. Everything stays advisory by default; Gate enforcement applies only on explicit opt-in.

Decision Which usage is safe to leave advisory, and which usage needs review before any Gate opt-in?

Illustrative example

Access review record

shared key
svc-support-router
workload owner
Customer Ops Platform
identity resolver
Okta group plus service account trace
Gate posture
explicit opt-in only
Show all fields
access review
review contested paths
unknown state
kept advisory

AI program leadership lens

Aggregated adoption map from the same attribution record.

AI program leadership sees workflow-level adoption and team-level consumption patterns as an aggregated projection of the attribution graph.

Decision Which teams have embedded AI into real workflows, which teams only have licensed access, and where would enablement change adoption?

Illustrative example

Adoption projection

projection
adoption intelligence
aggregation
team and workflow level
workflow
support summarization
usage gap
licensed teams without attributed workflow usage
Show all fields
privacy posture
aggregated and privacy-safe
excluded
no individual scoring

Same record, different operating questions

A shared attribution record prevents four separate reconciliations.

Every lens reads the same fixed header (workload, service, owner, budget, confidence, evidence, and action class) resolved from the same evidence. The active lens only changes which fields it highlights and which decision follows.

Illustrative example

Fixed record header

workload
support-router-prod
service
support-router
owner
Customer Ops Platform
budget
CX Automation
confidence
0.91 (cap 0.95)
evidence
billing, CODEOWNERS, Okta, deploy SHA
action class
Shape recommendation

Design partner review

Bring one unclear workload.

No production data is required for the first conversation. Start with one workload, one unclear owner or budget path, and the decision your team cannot make confidently today.

Useful starting points

  1. Spend owner AI spend is rising but ownership is unclear
  2. Shared identity a shared key or service account lacks an accountable owner
  3. Model change a model migration has unresolved cost and quality tradeoffs
  4. Budget path a budget review cannot tie AI spend to services or teams